Lovere photography is interested in your comments and questions and would like to hear from you. We usually can get back to you in less than 1 business day. We look forward to hearing from you!
WHEN WILL I RECEIVE MY ORDER?
We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time.
RETURNS AND REFUNDS
We offer a 100% satisfaction guarantee. On the rare occasion that something is wrong with your order, we will provide a no charge replacement or refund. We may request to have the order returned to us and would provide a return shipping label. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact us.
CAN I CANCEL MY ORDER?
Unless your order has already gone into production you can cancel it by contacting us.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please contact us.
DO YOU SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES?
Yes, we do. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request.
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